Less admin. More headspace.

Why BTG exists

When parents live apart, a child's life carries on across two homes. School events, activities, appointments, changes of plan and handovers still need arranging, and the details can end up scattered across messages, emails, memories and separate conversations.

We're developing Bridging the Gap (BTG) to give parents one organised, shared place for those practical arrangements, so both parents can work from the same information.

Every family is different. Some parents work together easily; for others, communication is harder. We're designing BTG to be useful either way, without making assumptions about anyone's situation.

One subscription. Two parents. Equal access.

BTG is being designed around a simple idea: one subscription for a shared parenting arrangement, covering both parents, with each parent having their own independent account.

Neither parent should be able to pay for an advantage. We don't plan premium tiers that would give one parent more features, more visibility or more say than the other.

Pricing and subscription details haven't been finalised. We'll share them before the platform launches.

Neutral by design

BTG is being designed not to take sides.

• Each parent has their own independent account.

• Both parents have equal standing within the shared parenting arrangement.

• Neither parent has greater authority than the other within BTG.

• BTG organises information. It doesn't decide whose account is true or correct.

Neutral doesn't mean indifferent. We're designing with the possibility of misuse in mind, and we take safeguarding seriously. BTG doesn't make decisions about parenting arrangements, and it isn't a substitute for legal advice, mediation, professional support or emergency services.

Anchored communication

Important information shouldn't get lost in one long chat thread. We're developing an approach we call anchored communication: connecting each conversation to the arrangement, event or topic it's about, so the context stays with it.

This approach is still being developed and tested.

Human-led technology

BTG is being built as human-led technology. Parents make the decisions, and the core of BTG is designed to work without AI.

If we introduce AI-supported help in future, it would be optional, open about what it does, and anything it suggested would need a parent to review it first. It would never make parenting decisions, judge either parent, decide what is true or decide what's best for a child.

Our principles

• Child-centred: keeping children's needs and experiences central to what we design.

• Neutral by design: equal standing for both parents, and no taking sides.

• Practical: focusing on everyday arrangements, without unnecessary complexity.

• Privacy-conscious: aiming to collect only what's needed, and taking the responsible handling of personal information seriously.

• Accessible: designing for clear, readable experiences that work for parents with different needs, and aiming to give each parent appropriate control over their own experience without affecting the other parent's access.

• Affordability as a principle: cost shouldn't decide which parent has the better tools. That's why we're planning one subscription for both parents and no premium tiers.

Where we are now

BTG is an early-stage company. Our platform is in development and testing, and it is not yet available to the public.

We're carrying out early research with parents, and with professionals who work with families, to understand where existing support falls short. Taking part is voluntary and creates no obligation to use or test anything in future.

If you'd like to share your experience, or you're an organisation interested in our work, please email contact@bridgingthegap.uk.